Privacy Policy

Last updated: July 2026

This Privacy Policy explains how HALL PRODUCTION FILMS LIMITED, trading as Studio Hall, collects, uses, stores and protects personal information when you visit our website, contact us, enquire about our services, work with us, or appear in content we produce.

For the purpose of this policy, “Studio Hall”, “we”, “us” or “our” refers to:

HALL PRODUCTION FILMS LIMITED
Trading as Studio Hall
Company number: 10659493
Registered in England and Wales
Registered office: Windrush, Prey Heath Road, Mayford Village, Woking, Surrey, England, GU22 0SW
Email: studiohall.info@gmail.com

We are committed to protecting your privacy and handling your personal information responsibly, fairly and transparently.

1. What personal information we collect

We may collect and use different types of personal information depending on how you interact with us.

Enquiry and contact information

When you contact Studio Hall through our website, email, social media, phone or another platform, we may collect:

  • your name

  • email address

  • phone number

  • company or brand name

  • project details

  • budget information, if provided

  • shoot dates, locations or availability

  • any other information you choose to send us

Client and project information

If you work with us, we may collect information needed to plan, manage and deliver your project, including:

  • billing and invoice details

  • contract or agreement details

  • project briefs

  • creative notes

  • call notes and email communications

  • production plans

  • feedback and revision requests

  • delivery information

  • files, assets or brand materials you provide to us

Filming, photography and audio content

As a video production, photography and creative direction business, we may capture and process:

  • video footage

  • photographs

  • audio recordings

  • interviews

  • testimonials

  • behind-the-scenes content

  • screenshots, stills or clips from projects

  • images or recordings of clients, staff, models, actors, contributors, guests, crew, collaborators or members of the public where relevant to a project


Where a person is identifiable in video, photography or audio content, this may count as personal information.

Website and technical information

When you visit our website, we may collect limited technical information, such as:

  • IP address

  • browser type

  • device type

  • pages visited

  • time spent on the website

  • how you found our website

  • cookie and analytics information

This helps us understand how people use our website and how we can improve it.

Supplier, freelancer and collaborator information

If you work with us as a freelancer, supplier, editor, photographer, crew member, model, actor, location owner or collaborator, we may collect:

  • your name

  • email address

  • phone number

  • business details

  • role or service provided

  • invoices and payment details

  • project communications

  • relevant contracts, releases or agreements

2. How we collect personal information

We may collect personal information when you:

  • fill in our contact form

  • email us

  • message us on social media

  • book a call or consultation

  • request a quote

  • work with us on a project

  • sign a contract, release form or agreement

  • appear in footage, photography or audio recorded for a project

  • provide us with brand assets, project files or creative materials

  • visit or interact with our website

  • work with us as a supplier, freelancer, crew member or collaborator

3. Why we use your personal information

We use personal information to run Studio Hall and provide our services.

This may include using your information to:

  • respond to enquiries

  • discuss potential projects

  • provide quotes and proposals

  • plan and deliver video production, photography, editing and creative direction services

  • organise shoots, calls, locations, crew and project logistics

  • create, edit, store and deliver final content

  • manage client relationships

  • process invoices and payments

  • keep business, accounting and legal records

  • improve our website and services

  • promote our work, where we have the right to do so

  • send marketing emails, newsletters or updates where appropriate

  • manage legal, insurance, contractual and business obligations

4. Our lawful basis for using personal information

We only use personal information where we have a lawful reason to do so.

Depending on the situation, we may rely on one or more of the following lawful bases:

Contract

We may use your information where it is necessary to provide a quote, discuss a project, enter into a contract, deliver our services, manage a project or complete agreed work.

Legitimate interests

We may use your information for our legitimate business interests, such as responding to enquiries, managing client relationships, improving our services, keeping business records, showcasing our work and promoting Studio Hall.

When relying on legitimate interests, we consider whether our use of your information is fair, reasonable and balanced against your rights.

Consent

We may rely on consent in certain situations, such as when you sign up to receive marketing emails, agree to appear in certain promotional content, or give permission for specific uses of your image, voice, testimonial or personal information.

You can withdraw consent at any time by contacting us.

Legal obligation

We may use or keep certain information where required by law, such as for tax, accounting, company records, legal claims, insurance or regulatory obligations.

5. Filming, photography and audio content

As part of our work, Studio Hall may create video, photo and audio content for brands, businesses, campaigns, events, websites, social media, internal communications, paid advertising, case studies and other creative projects.

This content may include identifiable individuals, such as:

  • clients

  • staff

  • employees

  • models

  • actors

  • interviewees

  • contributors

  • event guests

  • members of the public

  • freelancers, crew or collaborators

Where required, we may use client agreements, release forms, consent forms, contracts or written permissions to confirm how content can be used.

Depending on the project, the client may also have their own responsibility for informing people that filming or photography is taking place and obtaining any permissions they require for their own use of the content.

If you have concerns about how your image, voice or personal information is being used, you can contact us using the details in this policy.

6. Portfolio, showreels, case studies and marketing use

Where appropriate, we may use completed project work, behind-the-scenes content, final edits, stills, screenshots, client names, logos, testimonials or project descriptions in our:

  • portfolio

  • showreels

  • website

  • case studies

  • blogs

  • newsletters

  • social media

  • award submissions

  • marketing and promotional materials

This helps us showcase our work and promote Studio Hall.

This will usually be based on our legitimate interests in promoting our business, unless a separate agreement, confidentiality arrangement, release form or client contract says otherwise.

For confidential projects, unreleased campaigns, sensitive work or projects involving specific usage restrictions, we will follow the terms agreed with the client.

7. Special category information

In some cases, video or photography may reveal sensitive information about a person, such as health information, disability, religious clothing or other personal characteristics.

We do not usually set out to collect special category personal information unless it is necessary for a specific project and appropriate safeguards or permissions are in place.

If a project involves more sensitive personal information, we will handle it carefully and use appropriate agreements, permissions or consent where required.

8. Sharing your personal information

We do not sell your personal information.

We may share personal information where necessary with trusted third parties, including:

  • website providers, such as Squarespace

  • email providers, such as Gmail or Google Workspace

  • cloud storage or file transfer providers, such as Google Drive, Dropbox, WeTransfer or similar services

  • video hosting platforms, such as YouTube, Vimeo or similar services

  • payment, invoicing or accounting providers

  • freelancers, crew, editors, photographers or production partners working on a project

  • clients, where content is created for their project

  • insurers, accountants, legal advisers or professional service providers

  • regulators, authorities or law enforcement where legally required

We only share personal information where it is necessary and appropriate for the purpose of running our business, delivering our services, meeting legal obligations or protecting our legitimate interests.

9. International transfers

Some of the services we use may store or process information outside the United Kingdom.

Where this happens, we aim to use reputable providers who have appropriate safeguards in place to protect personal information.

10. How long we keep your information

We only keep personal information for as long as necessary.

As a guide:

  • general enquiries that do not become projects may be kept for up to 24 months

  • client project records may be kept for up to 6 years for accounting, legal and business purposes

  • invoices, payment records and financial information may be kept for as long as required by law

  • raw footage and project files are usually kept for up to 12 months after final delivery, unless a different period is agreed in writing

  • final edited content, portfolio work, case studies and showreel material may be kept for as long as relevant to our business

  • supplier, freelancer and collaborator records may be kept for as long as necessary for business, accounting, legal or contractual purposes

After these periods, information may be deleted, archived or securely retained where needed for legal, insurance, accounting, portfolio or legitimate business purposes.

We do not guarantee long-term storage of raw footage or project files unless this has been agreed separately in writing.

11. How we protect your information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.

This may include:

  • using password-protected accounts

  • limiting access to project files

  • using secure storage systems

  • keeping devices and accounts protected

  • using trusted third-party providers

  • deleting or archiving information when it is no longer needed

However, no online system, file transfer method or storage platform can be guaranteed to be completely secure.

12. Cookies, analytics and website tracking

Our website may use cookies and similar technologies to help the site work properly, understand how visitors use the website and improve the experience.

Cookies may be used for:

  • essential website functionality

  • website performance

  • analytics

  • embedded video content

  • security

  • marketing or advertising tools, if introduced in future

Our website platform may provide basic analytics. We may also use website analytics tools, such as Squarespace analytics or Google Analytics, to understand how visitors use our website and improve our services.

We do not currently use advertising pixels such as Meta Pixel or TikTok Pixel. If we introduce advertising or marketing tracking tools in the future, we will update this policy where needed and use cookie consent controls where required.

You can usually control cookies through your browser settings.

13. Embedded content from other websites

Our website may include embedded content from third-party platforms, such as YouTube, Vimeo, Instagram or similar services.

Embedded content may behave in the same way as if you visited that third-party website directly. These platforms may collect data about you, use cookies, track your interaction with the embedded content, and monitor your activity if you are logged into an account with that platform.

We are not responsible for the privacy practices of third-party platforms. You should read their privacy policies for more information.

14. Marketing emails and newsletters

We may send marketing emails, newsletters or updates about Studio Hall where you have chosen to receive them, or where we are otherwise allowed to do so under applicable law.

This may include updates about our work, case studies, blogs, services, availability, behind-the-scenes content or other relevant news.

You can unsubscribe or ask us to stop sending marketing emails at any time by contacting us at:
studiohall.info@gmail.com

If we introduce newsletter sign-ups in the future, we will aim to make it clear what you are signing up to and how you can unsubscribe.

15. Children’s privacy

Our services are not aimed at children.

If a project involves filming or photographing children, we will expect appropriate permissions, safeguarding arrangements, parental or guardian consent, and client agreements to be in place before filming takes place.

16. Your rights

Under UK data protection law, you have rights over your personal information.

These may include the right to:

  • access the personal information we hold about you

  • ask us to correct inaccurate or incomplete information

  • ask us to delete your information

  • ask us to restrict how we use your information

  • object to certain uses of your information

  • withdraw consent where we rely on consent

  • ask for your information to be transferred in certain circumstances

  • complain to the Information Commissioner’s Office

To exercise any of these rights, contact us at:
studiohall.info@gmail.com

We may need to verify your identity before responding to a request.

17. Links to other websites

Our website may include links to other websites, platforms or services, such as Instagram, YouTube, Vimeo, LinkedIn, client websites or other third-party pages.

We are not responsible for the privacy practices, content or security of those websites. You should read their privacy policies before providing them with personal information.

18. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this page, and the “Last updated” date will show when it was last changed.

19. Contact us

If you have any questions about this Privacy Policy or how we handle personal information, you can contact us at:
studiohall.info@gmail.com

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

BEGIN YOUR JOURNEY!